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    🎧 IT Support

    IT Support, Made for Business

    From dedicated IT outsourcing to round-the-clock helpdesk and preventive maintenance — RAKINTECH delivers the platform and people you need to grow your business in the UAE.

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    IT support team with helpdesk dashboards illustration

    Key Capabilities

    IT Outsourcing & MSP

    Get a full IT team without hiring one. Access experts, smart automation, and scalable service at a fraction of the cost.

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    24/7 IT Helpdesk

    Real-time IT support across Slack, Teams, email, or phone. Smart ticket routing for faster resolution, enhanced by AI.

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    IT Annual Maintenance

    Prevent IT issues with proactive care — automated patching, diagnostics, and security policy enforcement on all devices.

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    Remote & On-Site Support

    Flexible support delivery — remote troubleshooting for speed, on-site visits when hands-on expertise is needed.

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    Predictable Pricing

    Fixed monthly plans with no surprise bills. Reduce IT costs by up to 40% compared to in-house teams.

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    Full Transparency

    Track every ticket, SLA, and resolution through our client portal with real-time dashboards and reporting.

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    Complete Coverage

    IT Support Services

    IT Outsourcing & Managed Services
    24/7 Helpdesk & Ticket Management
    IT Annual Maintenance Contracts
    Remote IT Support
    On-Site Technical Assistance
    Proactive Monitoring & Alerts
    Patch Management & Updates
    IT Documentation & Reporting

    Ready to get started?

    Let's discuss how we can help transform your business

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