IT Annual Maintenance Contract
An IT AMC is a yearly service agreement where RAKINTECH takes care of your entire IT infrastructure — servers, networks, computers, and security systems. Instead of reacting to problems, we prevent them before they impact your business.
Key Capabilities
24/7 IT Support & Helpdesk
Round-the-clock helpdesk and ticket resolution so your team never waits when something breaks.
Network Monitoring & Maintenance
Continuous monitoring of routers, switches, firewalls, and Wi-Fi to keep traffic flowing smoothly.
Server Management
Patching, updates, performance tuning, and health checks for physical, virtual, and cloud servers.
Cybersecurity & Data Protection
Antivirus, endpoint protection, vulnerability scans, and policy enforcement to keep data safe.
Hardware & Software Maintenance
Preventive maintenance, driver updates, license tracking, and lifecycle management for all assets.
Backup & Disaster Recovery
Automated backups and tested recovery plans so you can bounce back fast from any incident.
On-site & Remote Support
Flexible on-site visits combined with rapid remote troubleshooting whenever you need a hand.
Proactive IT Management
We fix issues before they break things — reducing downtime and boosting productivity.